EDUCATION
New York University, Leonard N. Stern School of Business
Master of Business Administration, May 2015
New York, NY
Specializations: Marketing; Management of Technology and Operations; Entrepreneurship and Innovation
Membership: Entertainment, Media, and Technology Association; Stern Women in Business; Stern Cellar; Graduate Marketing Association
American University of Paris
Master of Arts in Global Communications, December 2008
Paris, France
New York University, Gallatin School of Individualized Study
Bachelor of Arts, cum laude, May 2007
Individualized Studies, Concentration in Global Media: Business, Art, and Culture
New York, NY
EXPERIENCE
New York University, New York, NY
Director, Marketing and Communications, 2019-Present
Lead team of 9+ marketing professionals, and multiple agency partners in crafting consistent brand experience across paid and owned channels (including social media, print, digital, email/CRM, SEM, and events) to achieve growth, engagement, and enrollment goals in multiple, global markets including the Middle East and East Asia
Understand market demands and opportunities in the United Arab Emirates, China, and other priority markets; build unique campaigns that are responsive to market opportunities and aligned with NYU brand position
Managed global social media strategy (@MeetNYU) on Facebook, Instagram, TikTok, Twitter, and LinkedIn, with combined following of 51K+ users and nearly 500K engagements in 2020
Oversee content strategy for admissions.nyu.edu, which sees approximately 1.75M users per year, and 500K+ unique page views per month, and content marketing site meet.nyu.edu, a 2020 Webby Award Honoree
Achieved record-breaking application volume amidst COVID-19 pandemic with over 100K applications for undergraduate admission, more than any other private university in the US
Guided plan to improve institutional positioning and raise industry profile of senior leadership; initiatives include ghost writing op-eds on behalf of University leadership, submitting conference proposals, and aligning internal stakeholders across the key brand talking points for all institutional touchpoints
Design and execute University-wide email audit to better understand student/consumer experience; presented findings at national and international conferences, published research in academic journal
Promote pathways to higher education for marginalized communities, including BIPOC and cultural diversity initiatives and opportunities for low-income communities
Senior Associate Director, Marketing and Communications, 2018-2019
Associate Director, Marketing and Communications, 2015-2018
Manage marketing team of 3 professional staff members and 6-12 student workers developing content and strategy across all brand platforms
Oversee development of content platform meet.nyu.edu, which was developed to extend brand engagement across a long consideration/purchase timeline and establish NYU as an industry leader in content
Build and launch internal communications platform for 270 members of Enrollment Management division
Serve on VP’s advisory committees for management training and strategic planning
Oversee direct mail, e-mail, web content, and paid advertising efforts for University recruitment
Manage agency relationships including internal creative team, agency partners, and freelancers
Develop complementary B2B and B2C print, digital, and event marketing and advertising campaigns
Assistant Director, Marketing and Communications, 2011-2015
Plan and execute launch campaigns for new campuses and programs, including Tandon School of Engineering, NYU Abu Dhabi, and NYU Shanghai
Develop complementary B2B and B2C print, digital, and event marketing campaigns
Executed marketing plan resulting in a 33% YOY increase in conversions for NYU Shanghai
Lead content development and redesigns for key digital assets, including admissions.nyu.edu, nyuad.nyu.edu/admissions, and shanghai.nyu.edu/admissions
Communications Coordinator, NYU Abu Dhabi, 2009-2011
Planned and executed 120+ strategic communications for worldwide audiences, including prospective students, parents, and government officials, in start-up phase of organization
Led Salesforce and VerticalResponse implementations as initial database and CRM systems of organization
Presented academic information to prospective students and education industry colleagues
Organized networking and informational events for guidance counselors each academic term
The Paris Bureau/CNN, Paris, France
Production Assistant, 2008
Managed production cycle for news segments and television pilots by securing interview subjects, film crews, editors, and translators as well as creating multi-day production schedules
Confirmed breaking news through French government contacts, including Élysée Palace, and the offices of the Minister of the Economy, the Minister of Transport, and the Secretary of State for Human Rights
Compiled budget estimates for all aspects of covering local and regional news stories
As The World Turns, New York, NY
Production Intern, 2007
Participated in complete production cycle: writers’ meetings, rehearsals, filming, editing
Prepared scene reels for award show submissions, maintained scene database
CNN, New York, NY
Production Intern, Glenn Beck, 2006
Researched current events and made recommendations for broadcast segments
Coordinated all aspects of segment production, from on-location logistics to hosting VIP guests in-studio
ADDITIONAL SKILLS AND INFO:
Languages: French and Italian (highly proficient)
Technical Skills: Adobe Creative Suite (advanced knowledge of Photoshop); Linear and digital video editing (including FinalCut Pro); CRM (enterprise systems and e-mail services including MyEmma, MailChimp, VerticalResponse); Social media and blogging platforms
Affiliations: Philipse Manor Improvement Association, Board of Directors and Communications Committee Chair; Sparked.com, Advisory Board Member; Trip Advisor, Senior Contributor